Getting Started

Below is some helpful information to get you started as a new online student.

Tufts Username
All Tufts University staff, faculty, and students are assigned a Tufts Username. For information on activating your account, log into the application management portal and click on “Get Your Tufts Email Address” under the “Forms” section of the page.

If you need any assistance creating your password, contact IT Support at  or 617-627-3376

Tufts Email
Tufts provides all students with cloud-hosted Exchange e-mail accounts. You can also forward your Tufts e-mail to another account.

  • Username: Your Tufts Username (sometimes referred to as your UTLN)
  • Password: Your Tufts Password
  • Forward your email

If you need any assistance assessing your e-mail, contact IT Support at or 617-627-3376. Please Note: Tufts staff and faculty will only use your Tufts e-mail account to communicate with you via e-mail.

Student Information System (SIS)
SIS is used to register for classes, view account balance, final course grades, request official copies of your transcript and update your contact information.

  • Username: Your Tufts Username (sometimes referred to as your UTLN)
  • Password: Your Tufts Password

eBill is the system you will use to pay your tuition. You will receive an e-mail from with information about how to set up your eBilling account.

  • Username/Password: Refer to the e-mail you received from to create an account.

For any questions about eBill, contact the Bursar's office (617-636-6551 or

Canvas is Tufts University’s primary learning platform and is used for the online degree course sites. You'll be notified by email when your course's Canvas site is available for access and you will be able to view course syllabi, materials, and begin communicating with your professor(s). For help and support with Canvas, please visit:

  • Username: Your Tufts Username (sometimes referred to as your UTLN)
  • Password: Your Tufts Password

To learn more about Canvas please review the video introductionFor help with Canvas, contact Canvas Support at